Winning the Order Is Only Half the Job

A competitive quote gets you into the conversation. What happens next determines whether the order was worth winning.

The desk needs to be available. The specification needs to match the brief. Delivery needs to fit the programme. And when your customer asks a question, you need an answer before it becomes a problem.

For office furniture dealers, these details have a direct commercial impact. Time spent chasing stock, rebuilding proposals or resolving delivery issues eats into the margin you worked hard to secure. More importantly, your customer remembers the experience under your name.

That is the thinking behind the new YoYo WORKS collection: a broader product range, a new trade price list and practical sales support, built around helping you win business and deliver it confidently.

A low buying price matters. So does the cost of getting the product into your customer’s workspace.

An unexpected delivery charge, an unsuitable specification or hours of avoidable administration can change the profitability of a job. Comparing the complete supply package gives you a better starting point than comparing frame prices alone.

Our new Trade Specification and Price Guide brings product choices, technical information and trade pricing together, helping you build a proposal around the customer’s requirements and your commercial needs.

Across our core stocked desk ranges, free tracked delivery to mainland UK and no minimum order quantities also make smaller orders practical. You can respond to a single-workstation enquiry without having to turn it into a larger purchase.

When a customer has an opening date, a new starter or an office move approaching, availability becomes part of the buying decision.

Our supply offer separates urgent requirements from larger projects and bespoke briefs:

• Express: Core UK-stocked desk ranges available for next-working-day delivery to mainland UK, subject to stock and order cut-off.
• Project: Access to European stock for larger requirements, with a stated lead time of 10–14 working days.
• Custom: Made-to-order options for individual specifications, typically 4–6 weeks.

These are different routes for different needs. Confirming the model, finish, quantity and delivery requirement before quoting helps you give the customer a realistic commitment.

You can then sell the solution that fits their programme, with availability considered from the outset.

A customer working to a tight budget and a client specifying an executive workspace need different recommendations. Having a clear progression makes those conversations easier.

Our Essential range includes THE 1 and THE 2, giving dealers accessible single- and dual-motor options. The Professional range adds THE 2+ and THE 3+ for briefs requiring a wider adjustment range or a corner configuration.

For customers seeking a higher specification, FORTE combines a 150kg lifting capacity, 50mm-per-second adjustment and eight memory positions, backed by a 15-year frame warranty. The desktop carries a separate five-year warranty. Explore FORTE.

That gives you tangible differences to explain. You can connect the recommendation to the customer’s equipment, available space and expectations, making the conversation about suitability and value as well as price.

A desk enquiry can reveal a wider workplace requirement.

Where will people take video calls? Is there somewhere for focused work? Does the existing seating suit the new workstations? Could a shared area work better with acoustic zoning?

The expanded collection brings together height-adjustable desking, ergonomic seating, pods, booths and acoustic solutions. Alongside ERGOFLOW and AIRFLOW seating, the latest guide includes KUBO, KONNEKT and KALM options, plus mobile pod and acoustic wall systems.

For dealers, that creates an opportunity to address more of the brief through an existing customer relationship. It also gives you a reason to revisit clients whose needs have changed since their last furniture purchase.

The right recommendation starts with the space and the people using it. Product choice follows.

Preparing a polished proposal takes time. Finding suitable images, checking specifications and turning technical features into a clear customer benefit can hold up an otherwise straightforward enquiry.

Our new brochures and client-ready sales packs help reduce that preparation.

The unbranded Workspace Collection catalogue gives you a customer-facing presentation of the range, with product information and specification tables. Pricing fields are left blank so you can add your own selling prices to suit the project and service you provide.

Use it to introduce the collection, support a meeting or help a customer compare suitable options. You retain control of the proposal, the pricing and the relationship.

When an order arrives, the customer sees it as part of your service.

Our white-label delivery offer supports that relationship, with unbranded despatch and no YoYo WORKS livery or paperwork. Where installation is required, our team can manage delivery, assembly, positioning, testing and packaging removal as part of the agreed service.

Installation is scheduled separately from express delivery, allowing the scope and timing to be agreed around the project.

The aim is straightforward: a completed workspace, a clear handover and a customer who feels confident buying from you again.

Whether you have an urgent desk enquiry, a workplace refurbishment or a customer you would like to re-engage, now is a good time to review the new YoYo WORKS range.

Request the latest trade price list, brochures and unbranded catalogue. Share your brief with us, and we will help you identify suitable products, confirm availability and plan delivery or installation.

Your customer. Your relationship. Our support behind you.

YoYo WORKS — Trade Focussed. Service Led.

Contact the YoYo WORKS team

enquiries@yoyoworks.co.uk | 01793 575 082